Privacy Policy

Last updated: April 2025

DarkHex ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use darkhex.in.

1. Information We Collect

We collect the following information when you register or use our services:

• Account information: Full name, email address, and phone number provided during registration
• Payment information: Transaction IDs and order details processed via Razorpay (we do not store card or bank details)
• Usage data: Pages visited, courses viewed, and enrollment activity
• Contact data: Messages submitted via our contact form
• Technical data: IP address, browser type, and device information collected automatically via server logs

2. How We Use Your Information

We use your data to:

• Create and manage your account
• Process payments and grant course access
• Send enrollment confirmations and course-related updates
• Respond to support and contact enquiries
• Improve our platform and course offerings
• Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We share data only with:

• Razorpay: Our payment processor, to handle transactions securely. Razorpay's privacy policy governs data shared with them.
• Legal authorities: If required by law, court order, or to protect the rights and safety of DarkHex and its users.

4. Data Retention

We retain your account and transaction data for as long as your account is active or as required by applicable law. You may request deletion of your account and associated data by contacting us (see Section 8).

5. Cookies

We use session cookies to maintain your login state and to protect against CSRF attacks. We do not use third-party tracking or advertising cookies. You can configure your browser to refuse cookies, but this may affect platform functionality.

6. Data Security

We implement industry-standard security measures including password hashing (bcrypt), CSRF protection, and HTTPS encryption. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

7. Children's Privacy

DarkHex services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us data, please contact us immediately.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and personal data
• Withdraw consent for communications at any time

To exercise these rights, email us at admin@darkhex.in.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions or requests, contact us at admin@darkhex.in or via Telegram at @darkhexin.